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Sprints is excited to announce its investment in Intercom, the leading customer communication platform.
Founded in 2011 in Dublin, Intercom helps businesses build better customer relationships through personalized, messenger-based experiences across the customer journey.
Intercom offers best-in-class customer-chat and engagement software that allows support and marketing teams to excel through smart and highly automated support, marketing and customer engagement solutions, which integrate seamlessly and with external customer data platforms. Its extensive feature set includes live chats, helpdesks, bots, an app ecosystem and a fully-featured ticketing solution. It remains unique through its fundamentally different messaging-first solution for the end-to-end customer lifecycle management, which it pioneered over the past decade.
To date, Intercom has been highly successful in its product-led growth strategy, scaling to 30,000+ paying customers globally and across industries. Sprints is making this investment at a stage where the company is showing strong momentum in its move upmarket.
Visit intercom.com.
